Terms and Conditions
All prices listed on this website are in GB pounds (£) and exclude any shipping charges. For all other currencies, the exchange rate will be determined by your credit or debit card provider. Prices also include UK Value Added Tax for delivery within the EU.
Shipping is free on all orders for delivery within the UK. For all other countries, shipping charges will be added during the checkout process. For standard CD and DVD items, this will be at a rate of £2.00 for the first item, then £1.00 per item thereafter. (A two disc release is classed as one item). Shipping charges for box sets will vary, but the appropriate amount will be clearly added to the final shopping cart total before the transaction is completed.
All standard UK orders are shipped by Royal Mail. At our discretion, large or expensive items may be sent Special Delivery or by courier at no additional cost. International orders are shipped by Airmail. We may sometimes divide large orders into separate packages in order to keep costs down and speed up delivery times.
Estimated delivery times, subject to availability are:
UK: 1-3 days
International: 3-15 days
If for any reason we are unable to meet our delivery targets we will keep you informed of any delays by email. If you have any queries regarding the delivery of your items please email us at firstname.lastname@example.org.
If you wish to return an item because it is unwanted, a refund will only be given if the item is still in its original, sealed, packaging and the item is not damaged in any way.
If the item is faulty, you must notify us by e-mail or in writing within 2 working days of receiving the item with details of the fault.
Please do not return any items until you have received confirmation from us. Once the return has been authorised and you have received confirmation of this, the item must be received by ICA Classics within 30 days of the date the original order was placed.
It is the responsibility of the customer to ensure the package is is delivered to ICA Classics. The cost of return postage / shipping will only be refunded at a standard rate if the product is faulty.
To maintain our sales records, we will store your name, postal address, email address and telephone number on our server. We will only use your name and email address to send you newsletters and other information about ICA Classics, if you have agreed to receive our newsletter. We will never allow anyone else to use your details without your express permission.
Under Distance Selling Regulations, you have a legal right to cancel your order within 7 working days from the date you receive the item. To cancel, you must send us a Notice of Cancellation in writing and return the goods to us in their original condition, unopened and unused. You can submit your cancellation notice by e-mail to email@example.com or in writing to Customer Services, ICA Classics, Dunstan House, 14a St Cross Street, London, EC1N 8XA.
The trade marks, logos and other intellectual property displayed on our website are the registered and unregistered marks of ICA Classics and our partners and are protected by UK and International trade mark laws. You may not use, reproduce, duplicate, copy, sell, resell, access, modify